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Rackspace MD for APJ List the Top Three Challenges That Hinder Multi-Cloud Progress

Multi-cloud is quickly becoming the preferred IT foundation as organisations worldwide look to become more agile in order to keep up with the digital disruption. For the APAC region (excluding Japan), IDC predicts that over 65% of enterprises will be using multiple cloud services and platforms by next year.

As so many businesses are still embarking on a digital transformation journey, DSA reached out to Rackspace to discuss how this new reality will affect businesses in ASEAN. Rackspace’s Managing Director of Asia Pacific & Japan (APJ), Sandeep Bhargava, shared that in recent years, the cloud has definitely caught on in a big way and will continue to grow – with the cloud computing market revenue estimated to reach US$40.32 billion by 2025.

“Across Southeast Asia, we are also seeing businesses using between two and five cloud services which need to be managed well in order to reap the benefits of having multi-clouds without overspending or maximising storage size and functionalities,” said Sandeep.

Rackspace is a managed cloud service provider that’s on a mission to help organisations get to the cloud, innovate with new technologies and maximise their IT investments. Based in Singapore, Sandeep is responsible for Rackspace’s business growth across the region and for establishing strong local teams that continue to deliver the “renowned Rackspace Fanatical Experience”.

Sandeep explained that as businesses embark on digital transformation, IT leaders must drive transformative and optimisation opportunities with a digital strategy based on the cloud driving growth of the business.

With the explosion of cloud applications and the rise of hybrid and multi-cloud infrastructures, complexity has begun to overwhelm many organisations. He then listed three main challenges that hinder their transformation progress:

1. Complex applications and infrastructure that are difficult to integrate with the latest technologies including migration to the cloud.
2. Managing multi- and hybrid cloud environments and spend.
3. A lack of experience and resources.

“Businesses want a single view of their usage levels and cost regardless of the number of cloud platforms used. This is so that they can determine if they are getting the optimal return-on-investment for their spending – and keep an eye on their operating expenses,” he remarked.

Addressing Multi-Cloud Adversities
According to Sandeep, the journey from traditional IT to a hybrid or multi-cloud environment can be difficult. With a wide range of choices available, he said, “Organisations need to carefully select the right cloud platform and tools for different workloads instead of taking a one-size-fits-all approach to cloud deployment. Only by doing so will they be able to properly leverage the value of cloud with an eye to delivering the desired business outcomes with optimised investment.”

However, Sandeep warned that trying to do it in-house can see enterprises struggling to find or retain talent that can work across multi-cloud environments, and then battling to handle the challenges mentioned.

In comparison, digital business and IT opportunities can be seized with a strategic partner. “Having a Managed Cloud Service Provider (MCSP) is one of the ways business can efficiently and effectively manage these challenges,” he said, before adding that “the right partner can accelerate companies’ digital transformation journey, guiding them through the complex and competing cloud platform claims and value propositions.”

To add to that, in an environment where companies are being constantly targeted with advanced persistent threats, he said it would be helpful for enterprises to engage with a managed services provider (such as Rackspace) to manage their data and applications across cloud, applications, security, data and infrastructure.

 “To minimise cloud risks, organisations also need to have a multi-layered security strategy across on-prem and multiple clouds to provide detection, response and remediation. Chief Information Security Officers (CISOs) will also need to work across more departments in 2020 to ensure that security is not overlooked when innovative solutions and new business processes are introduced.”

Lastly, Sandeep emphasised that organisations need the confidence to know they’re getting maximum value from their cloud investments and minimising risk while accelerating their transformations.

He concluded the interview by talking about Rackspace’s value proposition for companies that are going the multi-cloud route.

“No matter where businesses are at on their digital transformation journey, Rackspace promises to accelerate the value of the cloud. From the methodologies, professional services, skills, integrated products, managed services and ecosystem to the right business processes, Rackspace has the necessary tools to implement and integrate the leading applications, deploy them on the optimal cloud platform and ensure security and compliance.”

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