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Weathering the Storm with a Digitally Managed Supply Chain

In 2016, Elon Musk famously promised to deliver 500,000 Tesla Model 3 units in two years - and the ambitious claim was met with universal scepticism, though not without reason. In the tech entrepreneur’s words, “This...

How can Conversational AI Differentiate Your Business?

COVID-19 is a humanitarian crisis that has disrupted many day-to-day processes, but it has also served as an undeniable catalyst for change. Due to social-distancing practices, the ways we work and communicate with others have...

Unravelling the Supply Chain with AI and Blockchain

Modern supply chains are longer and more complex than ever. For example, the Boeing AirBus 380 comprises four million parts produced by 1,500 suppliers across 30 countries and tracking each part from production to assembly is no...

Let AI Do the Talking, Transformative Customer Contact Centres

“I’m sorry, I don’t understand. Can you try and explain that again?” For many customers, this familiar line depicts the frustration of a clumsy conversation with a chatbot. As businesses...

In Time of Crises, Customer Engagement Needs an AI Boost

Research shows that a 5% increase in customer retention has the same effect as increasing profits by 25%1. At the same time, 32% of customers stop doing business with a brand they love after only one bad...

How to Take an Offensive Approach to Security and Remediate the Most Critical Vulnerabilities in Your Organisation

As remote working becomes the new normal for businesses, security teams have been overwhelmed with a host of new security risks and challenges created by remote work. While most organisations have sufficient security...

Three Ways to Apply AI for Supply Chain Optimisation

Managing supply chains in the modern era is a complex juggling act, to say the least. Businesses have to be able to meet rising consumer expectations and demands and collaborate as effectively and efficiently as possible with...

Security Operations Centre - Protect Your Business With a Foundation of Threat Intelligence

Every year, companies increase their security spending to protect their data and employees from cyber threats. Yet, cybercriminals continue to torment businesses all over the world via the ever-evolving threat landscape....

Cyber Threat Analysis for the Evolving Cyber Threatscape

The ever-evolving cyber threat landscape continues to be a concern for organisations all over the world. Over the last couple of months, with many employees working remotely, there has been a reported increase in cyber attacks....

Hybrid Cloud Adoption in Healthcare: A Dose of Reality for IT Pros

Authored by: Leon Adato, Head Geek™, SolarWinds With healthcare staff working heroically and tirelessly on the frontline of the COVID-19 global outbreak, the last thing they need is operational disruption inhibiting...