In this data-driven age, businesses have access to tremendous customer and business insight. Data is constantly being created at a much quicker pace than ever before. Thus, businesses that embrace this new paradigm are able to gain an edge over the competition; with the means to attract new customers and enjoy new revenue streams faster than organisations that are not harnessing the power of data.
Based on his experience, Wiliam Buyung, Head of Solutions and Alliances Department at Dimension Data in Indonesia, stated that as we’re moving further into the digital era, the IT infrastructure can no longer be sold by technology alone. Businesses are now looking more towards achieving business outcomes that are relevant to them, whether they’re in manufacturing, FSI or telco sector; and that’s certainly what his company is all about.